MOAZZEN, Davood; GHAZIMIRSAEID, Seyed Pouya. Investigating the impact of online customer reviews on the relationship between defensive and forward-looking strategies and management controls (Case study: Parsian Hotels in Tehran). Journal of Resource Management and Decision Engineering, [S. l.], p. 1–12, 2026. Disponível em: https://www.journalrmde.com/index.php/jrmde/article/view/306.. Acesso em: 21 jun. 2026.