Identification of Criteria for Selecting Branch Managers at Bank Melli Iran
Keywords:
Manager Selection, Managerial Competencies, Bank Melli IranAbstract
This study was conducted with the aim of identifying the criteria for selecting branch managers at Bank Melli Iran. The research strategy is qualitative and based on thematic analysis. The statistical population includes three groups: academic experts, experienced professionals, and senior managers of Bank Melli Iran. Purposeful and snowball sampling methods were used to select participants, and based on the principle of saturation, the study was completed after conducting 16 interviews. Data were analyzed using the three-phase approach of thematic analysis with the help of MAXQDA2020 software. Based on the data analysis, a total of 57 basic themes, 11 organizing themes, and 2 overarching themes were identified. According to the findings, the selection criteria for branch managers at Bank Melli Iran fall into two main categories: "general criteria" and "specialized criteria." Overall, the study demonstrates that the selection of branch managers at Bank Melli Iran is a multidimensional and complex process requiring simultaneous attention to both sets of fundamental criteria—namely, general and specialized indicators. The results indicate that successful managers in the banking environment must possess a combination of personal, ethical, behavioral, and social competencies on one hand, and technical skills, field experience, legal knowledge, and strategic decision-making capabilities on the other.
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Copyright (c) 2025 Ahad Najd ghasembonab (Author); Jafar Beikzad; Mohammad Ali Mojallal choboglo (Author)
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